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Contact

If you have a question about your visit or need more support, reach out to us through any of the options below.

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General contact

We're just a message away.

Headquarters

744 Noah Dr Suite 108-109
Jasper, GA 30143

Administration

Need to speak with our administration team? Call any of our locations and ask to be connected with Romina Balvaneda.

“I’ll be happy to assist you personally and promptly.”

— Romina Balvaneda

Romina Balvaneda

Our locations

Close to you, when you need it.

Pickens Urgent Care and Primary Care, Sandy Springs

Our staff speaks English, Spanish, and Portuguese.

  • 5785 Roswell Rd, Atlanta, GA 30328
  • (404) 635-6644
  • (404) 601-5447 (fax)
  • Mon–Sat: 8AM - 6PM

Pickens Urgent Care and Primary Care, Jasper

Our staff speaks English and Spanish.

  • 744 Noah Drive Suite 108-109, Jasper, GA 30143
  • (706) 692-0119
  • (706) 692-0280 (fax)
  • Mon–Sat: 9AM - 7PM · Sun: 12 - 6PM

Pickens Advance Urgent Care and Primary Care, Decatur

Our staff speaks English and Spanish.

  • 4995 Flat Shoals Pkwy, Decatur, GA 30034
  • (404) 446-3508
  • (404) 446-3525 (fax)
  • Mon–Sat: 9AM - 7PM · Sun: 12 - 6PM

Frequently asked questions

We answer your questions.

Clear answers about urgent care, primary care, and our services.

When should I go to urgent care instead of primary care?

Urgent care is a good fit for conditions that are not life-threatening but need prompt attention — and do not require an emergency room visit. That includes minor injuries, illnesses like the flu or infections, minor fractures, sprains, and other urgent needs outside regular hours or when your primary care provider is unavailable.

What is primary care?

Primary care is your first point of contact for medical care. It covers general health services from clinicians such as physicians, nurse practitioners, and physician assistants. Primary care focuses on prevention, wellness, and the diagnosis and treatment of common illnesses and chronic conditions.

How often should I see my primary care provider?

We recommend a checkup with your primary care provider at least once a year, even if you feel healthy. These visits help your clinician review your overall health, provide preventive care, address concerns, and update your medical history. How often you need to come in can vary based on your age, health status, and any specific conditions.

Can urgent care clinics handle medical emergencies?

Urgent care clinics are equipped for non-life-threatening conditions and injuries that need prompt care but are not serious enough for the emergency room. For medical emergencies such as chest pain, severe injuries, trouble breathing, or signs of a stroke, call 911 or go to the nearest emergency room.

Do I need an appointment for urgent care?

Some urgent care centers accept walk-ins, but calling ahead or checking availability online can help reduce wait times. Booking an appointment can help you get care more quickly. We work to accommodate both appointments and walk-ins so urgent needs can be addressed promptly.

What can I expect during an urgent care visit?

During an urgent care visit, you can expect prompt care from clinicians trained to handle urgent medical needs. They will evaluate your condition, provide a diagnosis, offer the right treatment or next step, and may complete needed tests or procedures on site. Urgent care visits are often faster and more cost-effective than an emergency room visit.

What are mobile health units?

Mobile units are healthcare facilities housed in specially designed vehicles that bring medical services directly to communities. They are equipped with the necessary medical tools and staffed by clinicians who can offer screenings, vaccines, basic primary care, and preventive services. They are especially helpful for reaching remote or underserved areas with limited access to care.

Are mobile units covered by insurance?

Mobile unit services are often covered by health insurance plans, similar to care received in a traditional clinic. Coverage can vary by insurer and by the specific services provided. We recommend checking with your insurance company to confirm what is covered for mobile unit visits.

Book an appointment

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appointment.

Hours

  • Sandy Springs, GA Mon–Sat: 8AM – 6PM
  • Jasper, GA Mon–Sat: 9AM – 7PM · Sun: 12 – 6PM
  • Decatur, GA Mon–Sat: 9AM – 7PM · Sun: 12 – 6PM

Compassionate care, effective treatment, and a bilingual team ready to welcome you. Book your appointment today.

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